Select Page

RETURNS & EXCHANGES

We want you to love your FlexFixx product and we proudly stand by them.  If you purchased a product directly from our site and aren’t satisfied for any reason, simply return it to us unused within 30 days and we’ll issue you a refund for the product.

Return shipping costs are the responsibility of the customer unless the product was damaged or defective when you received it.

If you purchased the product through Amazon we ask that you please return the product through Amazon.

TO RETURN A PRODUCT

STEP 1

Send an email to [email protected]

Please include your order number or name and email address

STEP 2

We will contact you with a return address and packaging instructions

STEP 3

Once your return is received and checked you’ll get an email notification informing you that we’ve processed your refund. Depending on your payment method the refund will be completed in 5-7 business days. Your refund will be credited back to the original payment method (Credit Card, PayPal, Apple Pay or Gift Card).

ADDITIONAL QUESTIONS?

For additional questions please contact us at [email protected]